In this review, we show if Captain Cooks Casino legit. And also if Captain Cooks Casino safe, legal or scam, real or fake. Players reviews and feedback are also reviewed. This is unbiased Captain Cooks Casino review, that tells you exactly what Captain Cooks Casino is without taking out or adding anything.
Table of Contents
- 1 WHAT IS CAPTAIN COOKS CASINO?
- 2 IS CAPTAIN COOKS CASINO LEGIT AND SAFE?
- 3 FEATURES OF CAPTAIN COOKS CASINO AT A GLANCE.
- 4 HOW DOES IT WORK?
- 5 GAMES AT CAPTAIN COOKS CASINO
- 6 BONUSES AND PROMOTIONS
- 7 RESTRICTED COUNTRIES
- 8 METHODS OF BANKING AT EMPEROR LUCKY CASINO
- 9 RELIABILITY AND SUPPORT
- 10 PLAYERS FEEDBACK AND REVIEWS
- 11 CONCLUSION
WHAT IS CAPTAIN COOKS CASINO?
Captain Cooks Casino is an online gaming platform located at http://www.captaincookscasino.euthat was established in 2003 and is owned and operated by Technology Services Trading Ltd. All the games in this casino are developed by Microgaming which is what is expected since it is a Microgaming casino. The casino also belongs to the Casino rewards Group which is a pretty big deal as you will get to find out in the course of this review.
Captain Cooks casino supports the use of two languages which are English and German and they are a fully licensed casino.
IS CAPTAIN COOKS CASINO LEGIT AND SAFE?
Now, the big question! Is this casino legit and safe? This is by far the most important part of this review because the importance of finding the answer to this question before playing in any casino cannot be overemphasized. The number of scammers and hackers on the internet today is on the rise and they are constantly looking for new opportunities and outlets to scam more people and make away with their information, data and also money. The great news is that you don’t have to fall prey to any of their tactics and you can carefully make out a legit casino from a scam one by looking out for a few pointers and parameters. These are the parameters that we will be using to criticize Captain Cooks Casino to either give it a legit verdict or a scam verdict.
The first parameter that you should look out for is the licenses that the casino has obtained over time. you see, every online casino that is legit should always have licenses that qualify them to operate and also make them subject to the regulatory body in charge of those licenses. You cannot find a legit casino that does not have an operating license and Captain Cooks Casino has obtained licenses from the Kahnawake Gaming Commission, the Malta Gaming Authority, the Danish Gambling Authority and the UK Gambling Commission.
The Second parameter that you should look out for in legit casinos is how much they value the protection of the privacy of their members. Now, beyond trying to steal money off of people, hackers also use these mediums to steal the data and information of people. A legit casino should have features that protect the data of their members as the information that they require most times from their members for effective operation is quite sensitive. Captain Cooks Casino has a couple of features that protect the data and information of their members while it is still on their network and even when it gets to their server. When they have information on their network, it cannot be accessed by any unauthorized body because they have implemented a 128-bit SSL (Standard Secure Layer) encryption that encrypts the information and thus makes it unreadable to the intruder. When it gets to their server, it is now guarded with a firewall that has an industry standard so once again, your information is untouchable and it completely secure.
Finally, an online casino can have licenses and security measures but contain an element of dishonesty and unfairness. This is usually found within the games where they just keep accepting deposits and wagers and not let anybody win because of the programming behind these virtual machines. One of the ways to checkmate this ploy is by looking at how transparent they are with their winners and also with their gaming software. Captain Cooks Casino employed the use of an auditing firm called eCogra that audits their games every month for fairness and sends in the result to a location on their website that could be accessed by anyone who is interested in viewing. Captain Cooks Casino cannot edit this report and because of the integrity of the eCogra company, the results are usually not tampered with. this means that the casino stands the risk of being exposed should they engage in any of those fake dishonest activities.
FEATURES OF CAPTAIN COOKS CASINO AT A GLANCE.
- Captain Cooks Casino is owned and operated by Technology Services Trading.
- It was launched and established in 2004.
- They have their online website at http://www.captaincookscasino.eu.
- Captain Cooks Casino is a Microgaming casino.
- Captain Cooks Casinodifferent withdrawal methods.
- They also have various deposit methods available.
- Captain Cooks Casino is fully licensed with by the Kahnawake Gaming Commission, Malta Gaming Authority, UK Gambling Commission and the Danish Gambling Authority.
- eCogra is the auditing form in charge of testing the games in this casino for fairness.
- eCogra is also responsible for auditing their RTP (Return to Player).
- One major drawback we experience in this casino is the large list of restricted countries that they have.
- Captain Cooks Casino has a live chat option that is available 24/7/365.
- They have a 128-bit SSL encryption implemented into their network to keep unauthorized bodies at bay.
- In this casino, they have a rewards program for those members that refer people to play in the casino.
- You can play in this casino using any of two options: The Download based option or the Instant play option.
- Captain Cooks Casino supports the use of different currencies like the Canadian dollars, Euros, Us Dollars and British pounds sterling.
- They also support the use of only two languages being English and German.
- The Random Number Generators in Captain Cooks Casino are also updated regularly.
HOW DOES IT WORK?
It is very easy to work your way around Captain Cooks Casino because the mode of operation is quite simple but if you have never had any experience with online casinos before, you would need to go through this section thoroughly so that you’ll understand how to get started.
The first thing you need to understand is that this casino has two versions which are the “Instant Play” version and the “Download based” version. While you cannot make use of both versions at the same time, you need to make up your mind as to which one would work best for you given your most preferred options. The Download-based version is simply the version that requires you to download the gaming software to your computer or device before you can start playing. This means that you need to have adequate space on your device to accommodate the software. On the other hand, the Instant Play version does not require any download but you need to load the game through your browser every time that you need to play and this means that you need to have enough bandwidth and an access to active internet connection so that the game can load properly.
Now you see that you need to properly analyze your own situation to know what option works best for you given your circumstance before choosing any of the options.
So, once you have made your decision, you can go ahead and select the option of your choice and follow the subsequent steps to ensure that you are fully registered and finally, you can make your first deposit and become eligible for the bonuses and promotions that this site offers.
To start the process, you will need to visit their website at http://www.captaincookscasino.eu.
GAMES AT CAPTAIN COOKS CASINO
The games in Captain Cooks Casino are completely off the hook! All of these games are games that have been developed world renowned gaming software developer – Microgaming – and I must say that they have done a pretty good job. The games are very exciting and the selection is great and they have also been grouped into different categories based on their type so that they could be easily found by their players.
These categories include Slot games, Table games, video poker games and also scratch cards and progressive jackpots.
This category is by far the most popular category in this casino as it is home to the most popular games and the most played games too. I think that this is so because of the ease with which anyone can play the game without having to have any prior experience or special skill. You also do not need to play against an opponent in this category so you don’t have to worry about being matched with a player of a different skill set than yours.
There are slot games of different types like the classic slots, three reeled slots, five reeled slots and also the progressive slots. Examples of the games you can find here include Rainbrew, Exotic cats, Robin of Sherwood, Amazing Aztecs, Wild Scarabs, Fortinium, Kathmandu, Deco Diamonds, Thunderstruck, Beach Life, Playboy Gold and also King Tusk.
If you love playing table games, then this casino will most definitely attend to that need because they have a lot of table games. By the way, these are games that are played in the semblance of a table just only virtually. These games have a lot of variants and you can never get bored playing them especially if they are your favorite kind of games because you just easily move from one variant to another. Examples of games that can be found here include roulette with its different variants like Premier Roulette, Multiplayer Roulette, Roulette Royale, French Roulette and European Roulette. Blackjack with its variants like Premier Blackjack High Streak, Premier Blackjack Hi – Lo, Perfect Pairs European Blackjack and also Vegas Single Deck Blackjack. Other table games include Double Exposure Gold series, Baccarat, Vegas Three Card Rummy and also Multi Hand Hold ‘em High series.
The other games you can find in this casino include Video Poker games like MultiHand High Speed Poker, Triple Action Hold ‘Em Gold Series, 3 Card Poker Multihand, Cyberstud poker and Poker Ride, Progrssive Slot games like Mega Moolah Summer time, Lots A Loot, Mega Moolah 5 Reel Drive and also Mega Moolah.
These games are also updated as new releases are being made so be sure to check out for the new releases.
BONUSES AND PROMOTIONS
Captain Cooks Casino has a very generous welcome bonus for all their new members and you have get signed up first to partake of this bonus. This bonus is divided into 5 parts each of which you will be awarded with as you make your initial deposits for the first five (5) times. The first deposit bonus you will be awarded with on your first deposit is “a hundred (100) chances to become a millionaire instantly! How does it work? Once you make a deposit of at least 5 euros. You will be instantly credited with 25 euros which you could use to place hundred bets of 0.25 euros on the progressive jackpot slots. So, you see, of you are a lucky, you could become a millionaire instantly.
The second deposit bonus is not as generous as the first but it is pretty cool as you get awarded with 100% match bonus up to 100 euros. The third deposit bonus is just like the second expect that you get a 50% match bonus instead up to 150 euros. The fourth is a 25% match bonus up to 125 euros and the fifth is a 100% match bonus up to 100 euros just like the second.
This is a generous welcome bonus by Captain Cooks and so long as you make these deposits, you will have access to these bonuses.
This is one major drawback of this casino as they have restricted a lot of countries from playing in their casino. This is as a result of the gambling policy of most countries. Due to the dangers of gambling as a whole, many countries have set up many measures in place to protect their residents from the consequences of gambling addictions. All of these measures in contrast with the terms and conditions of online casinos create a difficult environment to factor in the rules and regulations of every single country in the world. At the end of the day, the casino is left no other choice than to restrict a couple of countries that they could not conform to from playing in their casino.
That being said, Captain Cooks Casino has a lot of restricted countries and you should go through the list to ensure that your country of residence at the moment is not listed here before signing up and making your first deposit as they do not do refunds in this casino.
The countries restricted from playing in this casino include: Afghanistan, Angola, Armenia, Asia, New South Wales, South Australia, Western Australia, Australian Capital Territory, Northern Territory, Queensland, Tasmania, Victoria, Azerbaijan, Belgium, Benin, Bhutan, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos [Keeling] Islands, Comoros, Congo – Brazzaville, Congo – Kinshasa, Côte d’Ivoire, Dominica, East Timor, Equatorial Guinea, Eritrea, Ethiopia, France, Guinea, Guinea-Bissau, Hong Kong, Iran, Iraq, Italy, Kiribati, Kyrgyzstan, Liberia, Libya, Malawi, Maldives, Mauritania, Mayotte, Micronesia, Myanmar [Burma], Nauru, Niger, Nigeria, Niue, Norfolk Island, North Korea, Pakistan, Palau, Pitcairn Islands, Rwanda, Sierra Leone, Singapore, Somalia, South Africa, Spain, Sudan, Syria, Tajikistan, Uganda, United Kingdom, United States, Guam, Puerto Rico, Alabama, Alaska, Arizona, Florida, Hawaii, Idaho, Indiana, Iowa, Kansas, Maine, Montana, Nevada, North Carolina, Ohio, Oregon, South Carolina, Texas, Utah, Vermont, Wyoming, Arkansas, California, Colorado, Connecticut, Delaware, Georgia(US), Illinois, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Virginia, Washington, West Virginia, Wisconsin, District of Columbia, American Samoa, Northern Mariana Islands, U.S. Virgin Islands, Western Sahara and Zimbabwe.
METHODS OF BANKING AT EMPEROR LUCKY CASINO
One of the major challenges a lot of players encounter with most online casinos is the limited number of banking options that they support. So, you see that all players are forced or coerced into using banking options that they are not comfortable with just because they have to fit in with the options that the casino supports. With this casino, it is quite a different story because as opposed to other casinos, they have quite a number of options available for both withdrawals and deposits.
These options are vast and you could easily find one or even more than one option that you are very conversant and comfortable with using. That being said, lets look at the different options that are available starting with the deposit methods before we move on to the withdrawal methods and the time it takes for each one to get processed.
Deposit Methods: The Deposit methods that they have made available for making your deposits to this casino include EcoPayz, Kalibra Card, Maestro, MasterCard, Neteller, PayPal, Paysafe Card, Postepay, Ukash, Visa Electron, instaDebit, ewire, Visa, Entropay, Przelewy24, iDEAL, Sofortuberwaisung, Nordea, POLi, GiroPay, EPS, Abaqoos, Swedbank, eKonto, Moneta, Ticket Premium, Euteller, u net, Neosurf, Multibanco, UseMyFunds, eChecks, Skrill, Direct Bank Transfer, Instant Bank and Instant Banking.
Withdrawal Methods: The withdrawal methods that they have made available for making your withdrawals from this casino include Kalibra Card, Maestro, MasterCard, Neteller, PayPal, Postepay, Visa Electron, Visa, Direct Bank Transfer, Entropay, EcoPayz, eChecks and Skrill.
Currencies: This is another feature that simplifies the processes a member has to go through to complete a particular transaction as they support the use of more than one currency. The currencies that are supported in this casino include: the Canadian Dollars, British Pounds Sterling and the US Dollars.
Withdrawal Times:It is only normal that since they have different banking methods, these banking methods will also take individual time frames in order for the entire transaction to get completed. Some of these methods take longer than others so you need to look them over before your making your choice of what method you want to use for either your deposits or your withdrawals. For instance:
- EWallets take up to 2 hours to get completed.
- Credit / Debit Cards take about 3-5 days.
- Bank Transfers are basically processed and completed in 5 days.
- Cheques are completed within 10 days to 21 days.
The casino has placed a withdrawal limit of 4000 euros per week on all players so this means that once you have made a total withdrawal of 4000 euros during a particular week, you would have to wait till the next week before you will be able to make anymore withdrawals. They also have a pending period of 48 hours for all withdrawal requests.
RELIABILITY AND SUPPORT
Despite all the features and precautions that have been taken to ensure that all players can navigate their way around the casino, go about their gaming without additional assistance and that no player encounters any challenge at any point in this casino, there still remains a slight possibility that you would need to contact them for one reason or another, whether it is for clarification on a subject matter or to resolve an issue that you cant wrap your head around. In the case of such eventualities, they have made a couple of options available. The first is the live chat option that you could use through their website to reach their support personnel at any time of the day irrespective of your location.
They are very professional and in a matter of minutes or a couple of hours, you could get your issue resolved. Other ways you could reach them include via mail atsupport@captainCooks Casino.eu and also via the different call lines that they have available for all their members. The amazing thing about these call lines is that they are absolutely toll free. The different lines available are:
Canada Toll Free: 1 866 312 7466
UK Toll Free: 0800 917 1545
Denmark Toll Free: +8088 4574
Germany Toll Free: 0800 182 0567
Italy Toll Free: 800 871 068
Other Countries Toll Free: 1 888 942 7466
PLAYERS FEEDBACK AND REVIEWS
My review is quite lengthy because I have so much to say about this casino. I got registered in April and I did not make any deposit or even play any game because I thought it was like the other casinos I was used to playing in so I lost interest. Last month however, I got a notification from Casino Rewards Group and decided to check it out only to realize that this casino also belonged to the casino rewards group which is a great assurance to any online casino player.
I immediately downloaded their software and completed the registration process and also made my deposit of about 30 euros using my Skrill account. At that time, I did not get any bonus from the casino and there were no promotions available either so I started playing games and the first game I played was the Kathmandu slot and is till play it up until now. Since then I have earned a lot of free spins and promotions and I even started making withdrawals after I sent them documents for verification. Everything happened rather quickly and after the pending period of 48 hours, my request was approved and I got my earnings.
In truth, I have no problems with this casino at all and I trust them very much which is why I still play there.
I cannot believe that I made a withdrawal that was close to 5 times my initial deposit from this casino. I kept expecting something to go wrong and the withdrawal to be cancelled but nothing went wrong and within the speculated period, I got my cash in my account. Everything here is actually so amazing that it is too good to be true. Personally, I think I would have registered with this casino a lot faster if they had more match bonuses and free spins too and I also think that they would also be able to attract more new players with those incentives.
Captain Cooks Casino is another casino that I have played ion that is a Microgaming casino. The casino is a member of the Casino Rewards group and the first drawback I experienced is the fact that they do not have a version for instant play which means that I had to load their website to be able to play. They also do not have a mobile version or at least I did not get to see it. At the time I joined up, they had this 1000 dollars no deposit promotion going on and I quickly utilized it to get a feel of how the entire gaming software works.
The first thing I want to say about this casino is that it is totally safe to play here. This casino belongs to the casino rewards group and all casinos that belong to the group are generally known as safe because of their integrity. All through the time I played games here, I only had two challenges and both of them were resolved almost immediately I complained to the support agents. One of the reasons why I am so sure that it is a safe place to play in is because this casino was established in the year 2004 and up until now, they are still fully operational. This means a lot in a world where we have scammers opening up online casinos and closing them down once they have made enough money off od people.
If you thoroughly went through this review, you would have realized by now that there is nothing fake about this online casino. Everything that should be checked out with respect to legit online casinos actually checks out and the only drawbacks that they have are the fact that they have a lot of countries restricted from playing with them but once your country is approved, you can easily get registered and start playing games, placing wagers and winning too. It is important that you play responsibly though because gambling can be very addictive.
Have you tried playing in this casino prior to now? Feel free to share your experience with us by leaving a comment in the comment section.